Water and wastewater · Drainage contractor, East Midlands
A care home pumping station rebuilt from the pipework up, with Telemetrix on top
The drainage contractor stripped and rebuilt a care home's pumping station in one job: new pipework, guide rails, pumps, pedestals, chains and grease trap, finished with new Telemetrix panels so the station is monitored around the clock.
- Customer
- Drainage contractor
- Site
- Care home pumping station
- Panels
- Telemetrix
- Scope
- Full station fit-out
The challenge
A care home cannot afford a pumping station that fails quietly.
What we supplied
New Telemetrix panels with the pumps and station hardware, alerting by email and text.
The result
The station is monitored around the clock, so a trip or a high level is known the moment it happens.
The requirement
A care home cannot afford a pumping station that fails quietly. The station was rebuilt in full, and the operator wanted to know about a trip or a high level the moment it happened rather than when someone noticed, without adding a monitoring subscription to the home's running costs.
The constraints
- A complete fit-out, pipework to panels, delivered around a live care home.
- Monitoring had to reach the service team's phones, twenty-four hours a day.
- Done in the same week as the team's breakdown call-outs and KPIs.
What we built
New Telemetrix panels with the pumps and station hardware, sending pump trip, high level and panel offline alerts by email and text to the drainage contractor's team over 4G or the site network. Free email alerts, no subscription for the panel.
Delivery
Supplied from the Telemetrix range for the contractor's fit-out week.
The outcome
A rebuilt station the operator can trust and a service team that hears about a fault before the home does. Tina Moeller, Operations Supervisor: "New panels were installed with Telemetrix so we can monitor this station 24/7."
Got a similar job?
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“The detail, and thought that goes into making these installer and end user friendly is second to none. The best control panels we've seen, let alone had the pleasure of using. Great products.”
- Wiring diagram, test certificate and 12-month warranty with every panel
- Built to BS EN 61439-2 and BS EN 60204-1 in Stoke-on-Trent
- We reply during working hours, usually the same working day
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